Florida Assisted Living Federation of America (ALFA) Annual Conference

Case Scenarios: The Ombudsman walks in to your community with the AHCA ALF enforcement officials. It’s been a bad day already and it just got worse … . Hear three case scenarios that could happen in your community and the authority of the State’s Long Term Care Ombudsman to report deficiencies to the proper law enforcement and state agencies.

This interactive session will focus on Florida case studies. After attending this session, participants will be able to:

• Understand Florida’s laws relating to assisted living, other health care settings, and the Ombudsman program


• Discuss case studies and real-live situations that can happen in memory care, assisted, skilled nursing, and independent living


• Review your ethical, social media, technology-related, contracts, residency agreements, and other policies and procedures

Florida ALFA represents companies that operate professionally managed senior living communities (independent, assisted, and memory care) and allied companies that serve senior living operators in the state of Florida. Learn more and register for the conference at flalfa.org.