This white paper discusses key issues that arise when using a vendor to manage electronic health records (EHR), and outlines best practices for effectively addressing them. Topics include scope of the software license, vendor staff continuity and experience, integration and system configuration, compliance with the HITECH Act and meaningful use requirements, project management, confidentiality and security, maintenance/support and service levels, limitation of liability, and interim remedies.
Read the entire white paper by clicking on the link below.
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