The 2nd Annual-Conference Medicare Compliance Challenges Conference

30 November 2007 Alexandria, VA Past Event

Location

Hilton Alexandria Mark Center
Alexandria, VA

Agenda

November 29 - 30, 2007

Senior Counsel Lena Robins will be speaking at the Financial Research Associates (FRA) 2nd Annual-Conference Medicare Compliance Challenges Conference, November 29 - 30, 2007 in Alexandria, VA.

Ms. Robins will be presenting on Friday, November 30, 2007 from 9:30 a.m. - 10:00 a.m and from 3:15 p.m. - 3:45 p.m. Her sessions are titled "Detection, Evaluation Review, and Action Plans" and "OIG Fiscal Year 2008 Work Plan: Understand the Changes and Minimize Your Workload!"

Ms. Robins' morning session will cover the following topics:

  • Identifying compliance problems

    • Employee hotline
    • Customer complaints
    • Baseline audits
    • Reports to compliance officer
  • Evaluating problems and establishing process to document and track reported complaints
  • Providing meaningful procedures for a timely hearing and resolving grievances between enrollees and plan, tracking system, call centers, logging all complaints
  • Righting the wrong: Taking corrective action

    • Written policy and procedures
    • Employee disciplinary action
    • Employee education and training
    • Government disclosure

Ms. Robins'' afternoon session will cover the following topics:

  • What are the major changes between the Fiscal Years 2006, 2007, and 2008?
  • In which areas do you have to prioritize your efforts?
  • Issues to be aware of

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The 2nd Annual-Conference Medicare Compliance Challenges Conference

Location

Hilton Alexandria Mark Center
Alexandria, VA

Agenda

November 29 - 30, 2007