Within your browser, clear the cache/cookies and browsing history. This will ensure you are logging into a fresh session.
Frequently, a firewall may be blocking the highq.com website. In order to access Foley Collaborate, your IT department needs to un-block or whitelist this domain: //foley.highq.com/foley.
This commonly occurs when your firewall is blocking incoming emails from @highq.com. To receive the invitations, please ask your IT department to un-block or whitelist the @highq.com domain.
This is commonly seen in Internet Explorer, but can occur in other browsers. Add the Collaborate site URL to “trusted sites” within your internet browser: //foley.highq.com/foley. This is typically a quick change done by the IT department.
If documents are not displayed correctly, e.g., incorrect fonts or signs and symbols displaying instead of text, clear the cache/cookies and browsing history from within your browser. Also, try a complete reboot of your machine.