What Your Board Needs to Know About IT

This panel focused on best practices for boards to understand and handle information technology (IT) issues, which for many firms are becoming increasingly intertwined with business strategy. Boards should develop a plan for dealing with IT issues, including when and how often to speak with management. When faced with a major IT expenditure, boards should ask the right questions of management to make sure that the technology project has clearly defined metrics for success, and follow up regularly over time to make sure that those goals are met.