Service Levels in Information Technology Agreements and State of Indiana v. IBM Corp.: Important Legal Developments for Corporate and Technology Counsel

Foley Senior Counsel Aaron Tantleff presented a Web conference sponsored by Celesq on November 8, 2012. The Web conference discussed the recent case of State of Indiana v. IBM, where an IT service provider won a breach of contract claim despite performance that fell below agreed upon service levels, and how to properly craft service levels and service level agreements in light of that decision.

For more information, please visit the West LegalEdcenter Web site.