Shabbi Khan Comments on Potential of Chatbots to Spread Misinformation

Foley & Lardner LLP Partner Shabbi Khan is quoted in The Washington Post article, “ChatGPT invented a sexual harassment scandal and named a real law prof as the accused,” discussing the potential of the technology for spreading misinformation and the question of who is responsible when they do.

“Companies may get a free pass on saying stuff that’s false, but not creating enough damage that would warrant a lawsuit,” said Khan. If language models don’t get Section 230 protections or similar safeguards, Khan explained, then tech companies’ attempts to moderate their language models and chatbots might be used against them in a liability case to argue that they bear more responsibility.

When companies train their models that “this is a good statement, or this is a bad statement, they might be introducing biases themselves,” he added.

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