Foley Partner Christopher Cain authored an article that appeared on Wisconsin Technology Network News on February 12, 2010 titled “Basic Understanding Can Clear Fog Around ‘Cloud Computing’ Agreements.” Cain discusses key points that CIOs should be aware of when entering into a cloud computing agreement, stating that a critical aspect in drafting and negotiating an agreement is to establish appropriate service levels in relation to the availability and responsiveness of the software. He adds that unlike traditional software licenses, the client needs to focus less on configuration of the application and more on its availability and the security of its data when establishing a cloud computing agreement.
