Carrie Hoffman Comments on Push to Regulate Employee Monitoring Technology

Foley & Lardner LLP partner Carrie Hoffman is quoted in the TechTarget article, “Lawmakers seek to restrict ‘bossware,’” discussing the growing scrutiny companies are facing for their use of employee monitoring technology, which is increasing in sophistication as AI-enabled analytics evolve.

Hoffman said that part of the growing concern, which has prompted legislative action, is that these automated systems will make decisions about employees “without any review of the human aspect of it.”

Hoffman explained that HR managers may not even know these tools are deployed within an organization, and added that it might be beneficial for HR to ensure they know what monitoring tools other departments use.

“HR may be the first people to know that legislation is passed,” Hoffman commented. “But if they don’t know what’s being done in the workplace, that could be a problem.”